pgb-Europe nv is implementing SAP ERP and SAP Cloud for Customer through TheValueChain to improve business performance and to strengthen its contact with its whole customer base.
Headquartered in Melle, Germany, pgb-Europe is implementing SAP Cloud for Customer as its CRM to bring it closer to its customers.
To obtain a correct picture of its specific processes and expectations, TheValueChain produced a blueprint document for pgb-Europe, with the combined power of the standard functionality and a tailor-made solution for pgb’s specific needs.
Marc Pennoit, managing director at pgb-Europe, said: “With Cloud for Customer we can respond even faster to questions from customers. Our market is typified by an extensive, specialised and varied product range. Our flexibility in responding quickly to supply and demand determines our margins.”
TheValueChain has offices in Belgium, Luxembourg and Switzerland and is a SAP Gold Partner and an accredited Partner Centre of Excellence. Part of the Gumption Group, it focuses on end-to-end business solutions, process optimisation, application lifecycle management and innovative technology.
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