ZAGO adopts ERP to meet urgent customer requirements 08 November 2018

ZAGO Manufacturing Company Inc recently implemented the Shoptech ERP system in order to meet a growing need among distributors and OEMs for its self-sealing fastener and sealing switch boot products.

Using the Shoptech ERP system will enable ZAGO to be even more responsive to the needs of its distributors, large and small, vying for business in an ever more competitive international market.

ZAGO is particularly concerned about helping its distributors compete in the growing e-commerce market. One after another, large distributors such as Automotion Components, MSC and Bisco have gone online with e-catalogues and expect their manufacturers to be as nimble as they need to be in order to meet growing customer demand. ZAGO is finding that small distributors need to work even harder to measure up under the ‘Amazon Effect’ which demands that all sellers in the marketplace engage in ‘frictionless commerce’ (ease of purchase and payment), rapid delivery, infinite selection and endless customisation. Once orders are placed, ZAGO will use its new E2 Shop system to precisely track even the most complicated custom orders so that ZAGO’s customers can meet the ‘just in time’ needs of their customers.

By focusing on continuous improvement; value stream mapping to eliminate inefficiencies in all areas; introducing more automation in the manufacturing process; and finally, ERP implementation, US-based ZAGO is able to hold the line on pricing despite the increases in raw material – due to recent moves to place tariffs on imports.

Deputy Editor

Claire Aldridge Deputy Editor t: +44 (0) 1727 814 450


Having joined the magazine in 2012, Claire developed her knowledge of the industry through the numerous company visits, exhibitions and conferences she attended both in the UK and abroad.

Claire prides herself on keeping readers well informed and up to date with the latest industry news.