Management + Systems

With the need for automation and the demand for Cloud-based solutions increasing, DocuWare, a provider of document management and workflow automation solutions, is celebrating 10 years of offering secure, stable and scalable Cloud-based services to over 6,000 customers around the world.

As the global marketplace expands, businesses and IT leaders continue to see the benefits of replacing or combining legacy on premises installations with powerful and secure Cloud services. While digital transformation is well underway in most countries, businesses are still struggling with the fallout from the Covid-19 pandemic. Those not set-up to support a remote workforce can fall behind. The pandemic has increased the need for automation and spurred the demand for Cloud-based alternatives.  

In 2012, DocuWare introduced what it then called DocuWare Online. This early model offered secure document management and Cloud storage solutions. It gained popularity in the small and medium business market, but it was clear that companies of any size could benefit from DocuWare – with many new customers signing on within the first few months.

“Technology accelerates growth and Cloud solutions open more growth opportunities. Whilst on premises installations still have their value, we knew that businesses needed a more scalable and flexible platform, which is why we introduced DocuWare Cloud,” says Dr Michael Berger, president at DocuWare.

DocuWare’s solutions can be deployed immediately and, once in place, relieve the customer from the burden of time-consuming tasks such as managing security, updates or patches. Businesses who adopt Cloud solutions can immediately address the departments most in need of a fast, secure solution. Once areas related to workers managing invoice processing and employee onboarding are addressed, business continuity is ensured. Leaders can then shift their attention to business automation at large. By delivering value quickly, customers are happy, trust is established and long-term relationships can be built.

“With the onset of remote working, DocuWare has seen growth in our Cloud customer base in countries and industries that, prior to 2020, were slow to adopt. As we move into our 10^th year of providing DocuWare Cloud, we have the experience and know-how to meet the growing demand for enterprise content management,” concludes Dr Michael Berger.