Management + Systems

Infor^®, the industry Cloud company, is introducing Infor Enterprise Automation solution, a set of Infor Operating Service (Infor OS) multi-tenant Cloud services designed to help companies rapidly scale automation across their organisations – by connecting data integration, artificial intelligence, machine learning (ML), and robotic process automation (RPA) capabilities, into a single platform. 

With Infor Enterprise Automation, companies can continuously expand Enterprise Resource Planning (ERP) automation capabilities across diverse applications and achieve business results faster – while minimising integration costs and risks. The solution enables customers to create unlimited automation processes that interact directly with Infor CloudSuites or any other application experience without human intervention.

Infor’s Enterprise Automation solution is unique because it delivers automation capabilities through a single composable platform, Infor OS, which connects systems and people through back end automation, decision automation and – with the release of Infor RPA – front end automation.

With this new release, Infor now provides a complete automation suite, which addresses front end automation – including labour centric/repetitive, rule-based and high volume/low value tasks that are needed to complete a business process. Infor AI addresses decision automation through Natural Language Processing (NLP) and machine learning services to streamline task execution, recommend next best actions, as well as predict potential issues and adjust systems accordingly. 

Also included, Infor iPaaS (integration platform-as-a-service) addresses back end automation through integration services for the development, execution and governance of workflows connecting any combination of on-premises and Cloud-based applications within individual or across multiple organisations.

Holger Mueller, vice-president and principal analyst at Constellation Research, a leading market research and advisory firm, said: “There are not enough developers to build all the enterprise automation that enterprises need today, and business users are frustrated about missing out on automation. With Robotic Process Automation (RPA), and other low code capabilities, enterprise users can take over and own their automation destiny, and easy to use solutions such as Infor Enterprise Automation help them with that. It is a triple win, as business users get the automation they want and need; it’s a win for IT that can focus precious resources on more critical tasks; and a win for the whole enterprise that can increase its levels of automation, thus achieving what really matters – innovation acceleration.”